Terms of service

Terms of Service

Last Updated: August 4, 2026

These Terms of Service govern your access to and use of the qeoixzmall website, products, and services. By visiting our website or placing an order, you agree to be bound by these Terms.

1. General Conditions

Throughout these Terms, “we,” “us,” and “our” refer to qeoixzmall.

By using this website, you confirm that you have reached the legal age of majority in your jurisdiction or that you are using the website with the permission of a parent or legal guardian.

We reserve the right to refuse service, restrict access, suspend accounts, or cancel orders where reasonably necessary.

2. Website Use

You may use this website only for lawful personal shopping purposes.

You must not use the website to commit fraud, violate applicable laws, distribute harmful software, interfere with website security, collect information without authorization, or engage in any activity that may damage qeoixzmall or its customers.

3. Product Information

qeoixzmall primarily sells women’s high-heeled shoes and related products.

We make reasonable efforts to ensure that product descriptions, photographs, colors, materials, sizes, and specifications are accurate. However, actual product colors or appearance may vary slightly due to screen settings, lighting, photography, or manufacturing differences.

4. Prices and Payment

Product prices are displayed in the currency shown on the website and may be changed without prior notice.

Customers must provide accurate billing and payment information. All orders are subject to payment authorization, verification, and fraud-prevention checks.

We reserve the right to correct pricing or payment errors and cancel affected orders where necessary.

5. Order Acceptance

Submitting an order does not guarantee acceptance.

We may reject, limit, or cancel an order because of product unavailability, incorrect pricing, payment failure, suspected fraud, delivery restrictions, inaccurate customer information, or other reasonable circumstances.

If we cancel a paid order, the applicable amount will be refunded to the original payment method.

6. Shipping and Delivery

Orders over USD $49.00 qualify for free standard shipping. Orders of USD $49.00 or less are charged a standard shipping fee of USD $5.99.

Estimated delivery is generally 7–14 days after shipment. Delivery times are estimates and may be affected by customs processing, carrier delays, weather, public holidays, incorrect addresses, or other circumstances beyond our reasonable control.

Additional shipping terms are provided in our Shipping Policy.

7. Returns and Refunds

Returns, exchanges, order cancellations, and refunds are governed by our Return and Refund Policy.

Customers must inspect products promptly after delivery and contact us within the stated return period if an item is damaged, defective, incorrect, or otherwise eligible for return.

Returned products must meet all applicable return conditions before a refund or exchange can be approved.

8. Customer Responsibilities

Customers are responsible for providing complete and accurate contact, billing, and shipping information.

You are also responsible for selecting the correct product, size, color, and quantity before completing your order.

qeoixzmall is not responsible for losses, delays, or failed deliveries caused by incorrect or incomplete information supplied by the customer.

9. Intellectual Property

All content on the qeoixzmall website, including text, product images, graphics, logos, designs, branding, and website layouts, is owned by or licensed to qeoixzmall unless otherwise stated.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially use any website content without prior written permission.

10. Third-Party Services

Our website may use third-party services, including Shopify, payment processors, delivery companies, analytics providers, and other service providers.

We are not responsible for the content, availability, security, privacy practices, or performance of third-party websites or services.

Your use of third-party services may also be subject to their separate terms and policies.

11. Limitation of Liability

To the maximum extent permitted by applicable law, qeoixzmall shall not be liable for indirect, incidental, special, punitive, or consequential losses resulting from the use of our website, products, or services.

Nothing in these Terms excludes or limits any consumer right or liability that cannot legally be excluded.

Where permitted by law, our total liability relating to a particular order shall not exceed the amount paid for the product giving rise to the claim.